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Unable to access microphone in my mobile application while sharing the mobile screen in zoom meeting

sales-avion
Newcomer
Newcomer

I hope you are doing well!
I am facing one issue/problem while sharing/recording my screen in a Zoom meeting. I am giving the client a demo of the mobile application through a Zoom meeting. We have added a video recording functionality to our application.
So when I give the demo to the client, I can access the camera. I have recorded video using the camera but am unable to record voice using a microphone. I tried different settings of the camera and microphone in the Zoom app.

Please let me know about the solution to this issue/problem.

1 REPLY 1

storyhub
Community Champion | Customer
Community Champion | Customer

Zoom was not designed to do FULL remote desktop access so numerous functions are not available at the OS level. Audio is VERY complicated on computer systems especially when trying to share it. Your application and Zoom are both trying to use a most likely mutually exclusive access to the audio hardware. To get around this requires some sophisticated system designs that are not typically done by anyone. It is possible, as an audio engineer I train users on using Zoom and other apps with audio that is not their Zoom audio. It requires a combined use of RealVNC and Zoom. Explanation is beyond the scope of this forum. If you are really interested in learning you can message me here in this forum.