Unable to accès recordings and transcriptions

Hello,

I am experiencing an issue with accessing my recordings and transcriptions in Zoom. When I navigate to the Recordings & Transcriptions section from the left menu, the page never loads, making it impossible for me to manage or delete my recordings.

I have already tried:

• Clearing my browser cache and cookies

• Using different browsers and devices

• Restarting my internet connection

Despite these attempts, the issue persists. Could you please assist me in resolving this so I can access my recordings?

Thank you for your help.