Unable to Edit Meeting | Community
Skip to main content
A
Newcomer
alippinc
Newcomer
September 1, 2022
Question

Unable to Edit Meeting

  • September 1, 2022
  • 4 replies
  • 52 views

I'm having some issues with my Zoom App.  It started with not syncing select meetings (I use the Zoom plugin for Outlook) for weeks, completely hit or miss what would show up in my Upcoming Meetings tab on the app.  Randomly today, 3 meetings that never showed up finally did (yay!- don't know how or why).  However, I am unable to edit them from the app.  I need to disable auto-recording for this specific upcoming meeting, but have no way of editing the settings.  

 

I've attached a screenshot as well.  

 

thanks for any ideas anyone has! 

    4 replies

    ZoomTestKitchen
    Specialist
    ZoomTestKitchen
    Specialist
    September 2, 2022

    A couple of things strike me in the screenshot you provided.

     

    1. The latest version of the Zoom client version 5.11.10 (which is what I'm testing on) displays a greyed-out "Edit" button, not the absence of the "Edit" button. It's displayed greyed-out because I own the meeting and it is currently in progress.
    2. The absence of the "Edit" button in your screenshot makes me think you're looking at these meetings as an invited attendee, not the owner of the meeting. 
    3. Could you possibly be signed in with a different account that has been invited or by chance an Alternate Host?

    Just some thoughts.

    A
    Newcomer
    alippincAuthor
    Newcomer
    September 2, 2022

    Hi Jeff,

     

    I am the host of the meeting, I blocked out my surname but you can see it's the same for all the meetings in the screenshot, all from my work account.  I know it's work and not an accidental personal login also because I use two different surnames (luckily it's easy to tell!).   All my other meetings show the normal Edit, See Invitation, etc. boxes.  I'm at a complete loss. 

    ChrisO
    Participant
    ChrisO
    Participant
    September 2, 2022

    Thanks for trying! I uploaded another two screenshots after updating to the version you mentioned.  You can see I'm hosting both meetings, one giving me the start and other buttons, and the meeting in question showing as if I'm not the host.  Sigh. 


    Hi alippinc,

     

    I have noticed a new setting under meetings in the web portal that may have something to do with your Outlook synch issues. Under "In Meeting Advanced" there is now a calendar and contacts bi-directional synch setting. You may want to try to toggle this to the on position to see if solves your issues. Also, if you are unable to edit a meeting from the App you can always log into the web portal Video Conferencing, Cloud Phone, Webinars, Chat, Virtual Events | Zoom and edit them (inconvenient but an option).

    Bi-directional synch KB.

    https://support.zoom.us/hc/en-us/articles/8522918261645-Enabling-bi-directional-calendar-sync

    G
    Newcomer
    Gillianxr
    Newcomer
    February 6, 2023

    Something similar happened to me. I have a feeling I know why it happened. I do have a meeting sitting there in my app that I can’t delete or change and it doesn’t show up if I check the web-based  zoom. I believe it showed up after I was in a meeting, handed over the hosting to someone else and left. It didn’t seem to affect my recurring meetings but the first time I created a new meeting it was stuck in limbo( only a “join” button, as if someone else created it) After that I created the second meeting with a similar name and it was fine. This happened once before but somehow I was able to get rid of the bad meeting. 

    G
    Newcomer
    Gillianxr
    Newcomer
    February 6, 2023

    I was able to resolve the problem by deleting the app on my iPad and downloading it again from the cloud. Now the dummy account disappeared.

    D
    Newcomer
    dnaprasetiyo
    Newcomer
    August 20, 2024

    Any someone same for problem zoom can't modify setting > Installed Apps > Zoom?

    M
    Newcomer
    mrsclare
    Newcomer
    December 18, 2024

    I opened the App on my surface and could edit in the app.  I still cannot edit on the browser version. 

    M
    Newcomer
    meriment
    Newcomer
    December 23, 2024

    This comes down to which interface was used to schedule the app (desktop, browser, 3rd party calendar e.g. outlook). Unfortunately not all interfaces populate meetings and let you edit consistently. You can either edit solely within the desktop app or if you want to to take advantage of scheduling features there are Zoom specific scheduling apps such as Salepager that integrate completely with Zoom and ensure meetings sync.

    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.