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US paid Zoom Account Used in another country- only gave me limited time

nh27
Newcomer
Newcomer

Hello, I have a paid US account. I am in another country and when I hosted a meeting, I was given a limited time of 30 or 45 mins ( I don't remember). A notice also came up stating to pay for an upgrade.

 

Please assist on why this is happening.

1 REPLY 1

Alex_PFT
Zoom Partner
Zoom Partner

Hi,

Make sure you are logged in to your account when you start your meeting. There is no reasons you cannot benefit from your paid license event when outside your country. 

 

Alex

zoom@pft