URGENT HELPP!!!!! | Community
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Newcomer
February 16, 2023
Question

URGENT HELPP!!!!!

  • February 16, 2023
  • 1 reply
  • 0 views

I am about to miss my fifth class, I am not able to update my zoom, and the app does not allow me to sign in and keep telling me that my app is 5.8 and needs to be updates, I downloaded every single zoom version including the latest one and still does not work and keep  telling me that I have an old version 
PLEASE HELP!!!!!! 

    1 reply

    Community Champion | Customer
    February 16, 2023

    Hello,

     

    Try this;

    1. Close the Zoom app.
    2. Reboot your computer.
    3. Uninstall the Zoom app.
    4. Then install an up to date version.

    https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-application 

     

    Regards

     

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