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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

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URGENT HELPP!!!!!

Hamza99
Newcomer
Newcomer

ā€Ž2023-02-16 09:07 AM

I am about to miss my fifth class, I am not able to update my zoom, and the app does not allow me to sign in and keep telling me that my app is 5.8 and needs to be updates, I downloaded every single zoom version including the latest one and still does not work and keep  telling me that I have an old version 
PLEASE HELP!!!!!! 

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1 REPLY 1

Frank_TB
Community Champion | Customer
Community Champion | Customer

ā€Ž2023-02-16 09:15 AM - edited ā€Ž2023-02-16 09:19 AM

Hello,

 

Try this;

  1. Close the Zoom app.
  2. Reboot your computer.
  3. Uninstall the Zoom app.
  4. Then install an up to date version.

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati... 

 

Regards

 

If my reply helped, don't forget to click the accept as solution button!

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