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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

UNABLE TO JOIN MEETING - SAYS NEED UPDATE

JRAEHARRINGTON
Newcomer
Newcomer

‎2024-05-31 06:57 PM

I keep getting an error message when trying to host a meeting or join a meeting that I need to update my Zoom account. I have a paid Pro account and it is suddenly giving me problems. I do not know how to "update" the Zoom app. It keeps telling me to contact my "Admin" ... but I have no Admin but myself. I cannot reach any kind of help via an agent and am ready to can cel my account. Help!

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