cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

UNABLE TO JOIN MEETING - SAYS NEED UPDATE

JRAEHARRINGTON
Newcomer
Newcomer

I keep getting an error message when trying to host a meeting or join a meeting that I need to update my Zoom account. I have a paid Pro account and it is suddenly giving me problems. I do not know how to "update" the Zoom app. It keeps telling me to contact my "Admin" ... but I have no Admin but myself. I cannot reach any kind of help via an agent and am ready to can cel my account. Help!

0 REPLIES 0