UNABLE TO ADD VIRTUA BANKGROUND OR BLUR MY SCREEN | Community
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Newcomer
February 22, 2023
Question

UNABLE TO ADD VIRTUA BANKGROUND OR BLUR MY SCREEN

  • February 22, 2023
  • 3 replies
  • 0 views

I kindly request support on how to blur my screen or add virtual background.

All images, even those downloaded from zoom page cannot be added because of  solid green screen requirement.

Thank you.

    3 replies

    WencesUnzueta
    Community Champion | Customer
    Community Champion | Customer
    February 22, 2023

     

    Hi MZ3

     

    In order for the background function to be able to be used without the need for a green screen or uniform background (a single color) it is necessary that your computer equipment meets some processor requirements.

     

    You can see more information at this link: https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image

    Newcomer
    February 27, 2023

    How do I add the tab 'video filters'?  It disappeared.

     

    WencesUnzueta
    Community Champion | Customer
    Community Champion | Customer
    March 3, 2023

    First check if you have updated your Zoom application and then you can enter the user settings web portal to check if the box for that function is active.