Trying to login with password, click forgot and ju...

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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Hello all,

Zoom has me going around in circles and I cant seem how to solve this.

I had a google account (gmail-account#1) and I had a paid subscription and would login to the browser and desktop app no problem. I then disassociated that google account with Zoom and I'm using now ( gmail-account#2) with my zoom account.

When I try to login with the desktop app its asking me for my email and password, why? I have the gmail account associated with Zoom. So I click on "forgot password" and it brings me to the zoom account web page. It doesn't give me any options to change my password. If I look on my profiles I have my (gmail-account#2) linked to the Zoom account and thats it.

So where is the problem? Why can I not just sign in with Google from the desktop app and its forcing with to use a password?

Also, ever since I'm using this (gmail-account#2) - it put me on the free basic plan.

Thank you for your help.

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