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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Troll entered my meeting i have every thursday.

LindaMid
Newcomer
Newcomer

This troll flicked off and on with loud noise but I could not remove him as he flicked on and off so fast. Do I need to change the link for next week?

LInda M

1 REPLY 1

ArvinG
Zoom Employee
Zoom Employee

Hello @LindaMid – I would suggest investigating who this individual is via Reports. Account Management > Reports > Usage Reports > Meetings & Webinars History > Search for the meeting ID in question > open the Participants. From here, you should be able to track down this person's email domain if available. You can then add this domain to the block list (Settings > Meeting > Security > Block users in specific domains from joining meetings and webinars) to prevent them from joining your existing meetings.

In case the email domain isn't available, I would suggest scheduling a new meeting and enabling at least 1 security option (Passcode, Waiting Room, "Only authenticated users can join meetings") to keep your meetings private / secure.