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Newcomer
September 27, 2021
Question

Transcription

  • September 27, 2021
  • 4 replies
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When the audio transcription is live it displays with attendees names,  but when you save the audio transcription and the view it displays as just a load of text that makes no sense , is there an option to view the saved audio transcript with names ? reason is I am looking for a feature that someone can use to produce minutes of a meeting 

    4 replies

    timstringer
    Newcomer
    Newcomer
    September 27, 2021

    I don't think it's currently possible to include speaker names in saved transcripts using Zoom's build-in automatic transcript feature. I agree that it would be very useful.

     

    You might want to check out Otter.ai. They offer quite a generous free plan (Basic) and you can upgrade to paid tiers if you want more transcription time and additional features. My understanding is that it's Otter's technology that powers Zoom's built-in automatic transcript feature.

    partoondAuthor
    Newcomer
    September 28, 2021

    Thanks so much for the mention of Otter.ai which I will look into 

     

    RonniG
    Employee
    Employee
    September 27, 2021

    Hello @partoond,

    The audio transcription should be showing and separating each person speaking by displaying their avatar/photo and name in advance of their dialogue. 

    The video included in this help article can give you a visual of what to expect. 

    We hope this information is helpful! 

     

    timstringer
    Newcomer
    Newcomer
    September 27, 2021

    @RonniG — Speaker names can be shown during the live call, but Zoom's built-in automatic transcription feature doesn't appear to offer an option to include speaker names in the saved transcript. Hopefully, this is something we'll see in the future.

    RonniG
    Employee
    Employee
    September 27, 2021

    @timstringer and @partoond Please see the attached screenshot where each speaker is separated along with their dialogue.

    Are you not seeing this?

    Thank you.

    Newcomer
    September 12, 2022

    Is there an update on this feature?

    Daniel-Pirciu
    Newcomer
    Newcomer
    September 15, 2022

    @partoond, @robertster,   adding to @timstringer's  recommendation, I would highly recommend checking out Meetgeek as well. It offers 5 hours/month free and has a great support team.