Timestamp

Hi @RRPLMelendez thank you for your post here on the Zoom Community! Ok is this a cloud recording by chance? If so, can you please sign into the Zoom web portal and double check settings in your Personal Settings

If the timestamp box is unchecked, any FUTURE recordings should not have the timestamp.  Now, any recordings which have already been made will have the timestamp I believe. But any future ones should be set. You could always do a short recording just to make sure, and then sign into the Zoom web portal, click on Recordings (just above Settings), and delete your test recording. 

If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

Hi there,

I have the same issue -- it only started recently that my recordings are all time stamped even thought the time stamped box is unchecked in my settings.


However I DO want to display my clients names at all times as I've always been able to do -- is there no other work around to allow up to display our clients names (people need this to remember each other's names) but not have the time stamp on our recordings?

Key point -- this has never been an issue until recently?

So it looks like no one really cares about our issue at all. Same issue here. I've tried everything. I'm really shocked that as big a Zoom is and the money they get from us every month we can't get decent support. Customer service is dead.