Timestamp Disabled but still appears

[Zoomingusa711]

Timestamp is unchecked for my Zoom Account and for the entire workspace as I am an Admin.  However, it shows up on all recordings for me and the entire team.

I see that many people have had this issue.  Can someone share how to resolve or a workaround?

[Tash_Balaguer]

Hi @Zoomingusa711 

Thank you for reaching out and I hope all is well.

I suggest you submit a ticket here with the following details so our Support Team can assist further:

• Meeting ID / Phone Number
• Impacted User(s)
• Screenshots
• Details
• Date
• Time
• Duration
• Errors

Thank you and Have a great rest of your day.