Newcomer

Question

Thumbs up emoji

Forum|Forum|4 years ago
October 12, 2021
12 replies
15 views

Hi

A thumbs up emoji has appeared on my screen twice under Zoom meetings without any of the participants touching their keyboards. Does anyone know if this means we have been hacked?

Thanks.

A

andrew2

Newcomer

On ipads the tablet can notice gestures and then convert it to a raise hand or a thumbs up. I don't have an ipad to find exactly what it says, anyway click Zoom - Settings - Meetings and then the last two options, and turn them both off. I think a shadow or movement will trigger the recognition thing.

A

AudAuthor

Newcomer

Thank you so much, but we have been using laptops. Can the same happen on laptops? It seems unlikely.

A

andrew2

Newcomer

not sure.

R

RajanB

Employee

Aud

Gesture recognition is only available in iPad. I would suggest raising a support ticket to investigate further. Please provide Meeting details (MeetingID, time/date etc).

Love2Teachyou

Newcomer

Hi, The same thing keeps happening in a few of my meetings. I am running the latest version of Zoom and have enabled authentication for users. My clients are usually doing pushups or chest presses so there's no way they can press the thumbs up. How is this happening? I am using a MacBook Pro, some of them use iPads. I have not found anything further in the community so I was wondering if it got investigated.

Do I need to delete the meeting and create a new one?

J

Julie-Anne

Newcomer

Did you ever get an answer to this problem? It keeps happening to me too!

Love2Teachyou

Newcomer

Unfortunately, no!

I have also now seen the hand raised emoji. We tried force cuing and gesturing but we can't make it happen on demand.

It is a little unnerving but I am not worried about it. I would still like to know how to stop it if there is a way.

It continues to happen on the iPad users side, never on my side.

A

andrew2

Newcomer

These are the instructions from Zoom on enabling the gesture recognition on an ipad during a meeting - I'm guessing do the opposite and it should switch it off. The setting is also avaliable under Zoom App = Settings = Meetings and the last option.

Hope that helps

Enabling gesture recognition

When in a meeting and you would like to enable the Zoom mobile app to recognize gestures:

Tap the More

button.
Tap Meeting Settings

.
Under the Gestures section, tap the slider next to Raise Hand and/or Thumbs Up to enable gesture recognition in the meeting.

A

andrew2

Newcomer

https://support.zoom.us/hc/en-us/articles/4407537406093-Using-gesture-recognition-

J

jennkd

Newcomer

Hi all I'm using a desktop Mac and since I updated Zoom a few weeks ago I am getting the buffering thumbs up regularly...and when it completes buffering, the thumbs up is showing up on my screen and so my clients see it during a therapy session. Kind of a problem. I uninstalled and reinstalled Zoom and same thing is happening. Advice?

Thanks!

E

Eli_7

Newcomer

Did you receive a reply? The same thing happened on a call I had this morning. I am using a MacBook Pro.

Love2Teachyou

Newcomer

Hi Jennkd, it still happens to my clients using iPads but I think it's because they never changed their settings. It still never comes from my laptop, just from their iPads. Still a bother, but less of one now and we just laugh at it. We can never force it - it is always random and unintended. Sorry I can't help more!

K

Katmd

Newcomer

Same thing is happening to me and I thought the same.. a hack?! What to do?

Love2Teachyou

Newcomer

I understand everyone's frustration, but I rather think they are funny since I do fitness training online and my clients smile when they appear. However, I can see the unprofessionalism for therapy sessions.

TRY THIS: <Settings>, <GENERAL>, Scroll down to Reactions, UNCHECK THE BOX FOR "Animate these emojis" and UNCHECK "Activate ... based on hand gesture recognition.

Fit-Cut-Pro

Newcomer

Hello online fitness trainer,

I'm going to try and help you.

First, I highly recommend that you use our special workout timer and overlays Zoom app, especially made for online workouts, it will really upgrade your fitness classes - you can get it here:
https://marketplace.zoom.us/apps/4cApKG12TJW21YzHCn3sYw

Secondly, you are welcome to reach our support team after signing up (www.fit2.live), and we will personally help you figure out the tech problems you after facing.

We are helping online trainers on a daily basis 🙂

O

occhiblue76

Newcomer

I use my phone and my clients use phone, -Ipads and PCs and it still happens and we both see it...sometimes it is thumbs up, sometime celebration balloons...very odd and frustrating

Love2Teachyou

Newcomer

I also just read that this is Apple feature with predictive gestures and automated reactions. I am re-posting her link here for more information. I did not create the original post with this link, I found it was already here.

by

by Frank TB

Community Champion | Customer

Read this:

https://support.apple.com/en-ca/HT212950