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This is a very bad software, my Chinese customers can not enter the meeting, they suggest the error

vitalman
Newcomer
Newcomer

This is a very bad software, my Chinese customers can not enter the meeting, they suggest the error code is 13215

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @vitalman 

 

This might happen if Zoom isn't allowed in their country or if their internet connection has special rules

 

Hope this helps - Happy to help further!!
Thank you very much and have a great one!

Warm regards

Huma