The recorded video shows only a black screen | Community
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Newcomer
March 6, 2023
Question

The recorded video shows only a black screen

  • March 6, 2023
  • 1 reply
  • 1 view

(I'm a non-English speaker, so I use a translation app.)

I had a meeting for about 4 hours. Then the size of the recorded file was so large (about 20GB). Also, when viewed with VLC on a mac, a black screen appears for 40 minutes, and for 4 hours when opened with Quick Time Player.
The video file is large, so I'm wondering if I can somehow restore it.
Does anyone have similar symptoms?

    1 reply

    nonphiloAuthor
    Newcomer
    March 7, 2023

    ps.

    There were no problem during the live stream.