The problem with the chat during the webinar

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Hello. Today, we had a webinar. There was an issue where I, as a co-organizer, was responding to messages, but no one could see them because I only had the 'Organizers and Presenters' option. The 'Everyone' option was unavailable to me. Another colleague initially had the 'Everyone' option, but it disappeared later. Could you please explain why this happened and how we can prevent it in the future?

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!