The image of me is very pixelated I can't see myself clearly. I see other attendees just fine, | Community
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Newcomer
October 28, 2021
Question

The image of me is very pixelated I can't see myself clearly. I see other attendees just fine,

  • October 28, 2021
  • 3 replies
  • 1 view
zoom-camera-issue.jpg

    3 replies

    Community Manager
    October 29, 2021

    Hey @smithalite, interesting.. Is this your integrated webcam on the computer or are you using a USB camera? I'd first check to see if everything is up-to-date, with that being said your operating system, camera drivers, and Zoom. 

    Newcomer
    October 29, 2021

    The integrated camera. What’s really interesting I  did a test zoom with a friend of mine and my picture was just fine on her end but on my end I was pixelated and in 3 columns.  I attached a photo.

    Newcomer
    December 23, 2021

    I have the same problem. Others see me fine, I see myself pixelized. External USB webcam, windows 7, zoom is up-to-date. In other applications like WindowsTeams or YouCam my image is fine.

     

    Newcomer
    February 10, 2022

    Same here - happened out of nowhere. I use a light ring so lack of light is not the issue