The event description will be replaced with the Zoom default invitation | Community
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Newcomer
ckeran
Newcomer
January 27, 2022
Solved

The event description will be replaced with the Zoom default invitation

  • January 27, 2022
  • 16 replies
  • 1 view

I used the Zoom Outlook Plugin to schedule a meeting. Before the meeting took place, I moved the meeting time till later that day. Once I hit the Send Update button, this message popped up "The event description will be replaced with the Zoom default invitation" (see attached screenshot). So, now the meeting no longer has the agenda text (event description) that I had originally included (so that attendees would know what the meeting was about).

 

Any ideas on why this happens and more importantly how to prevent it in the future?

 

FYI, this happened to me with a previous rescheduled meeting too and I've been searching around for this Plugin message without success.

    Best answer by jeremyjustin

    Hi @ckeran yes absolutely! You can connect here, open a case and they will get back with you! 

     

    I definitely appreciate the "conversation" here and if you need anything else please feel free to post again in the community! 

     

    If this has answered your question to your satisfaction, please click the "Accept as Solution" button below but if not please reply and we can continue the  discussion. Thank you!

    16 replies

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    A
    Newcomer
    AlexeyGonch
    Newcomer
    November 9, 2022

    Starting a new discussion thread since this one had been marked as solved and that's probably why zoom folks are not responding here. Please go to the new thread and feel free to add your comments there: https://community.zoom.com/t5/Meetings/Starting-again-The-event-description-will-be-replaced-with-the/m-p/83834#M45705

      A
      Newcomer
      AjaGregory
      Newcomer
      December 8, 2022

      I agree 100% this is completely frustrating.  Makes me want to stop using Zoom all together.  I have spent more than an hour trying to put an agenda in the body of my calendar invite at the top of the Zoom meeting. Ugh!!!!

      N
      Newcomer
      Nmcbride
      Newcomer
      January 13, 2023

      Hey all - I resolved this.  At least, in terms of my company.  We deploy the Outlook plugin automatically to all users through the 365 Admin Console.  Some legacy users had the the Outlook Plugin for Zoom ALSO installed in their Windows 10 apps list.  By removing that app (uninstalling) the issue immediately goes away.

      Also, I discovered while we were troubleshooting that, if you pre-add text (even just a space bar space) into a meeting BEFORE you add the Zoom information, you can go back and freely amend the invite at your leisure.  This also solves the issue but is a sort of wonky workaround.  Hope that helps!!

        T
        Newcomer
        tgarlish01
        Newcomer
        January 13, 2023

        Thank you for sharing! Much appreciated!

        D
        Newcomer
        debwinslow
        Newcomer
        May 23, 2023

        As a program manager working with many people on many topics, i too provide meeting context to my attendees in the invite  The generic invite name, text is very inconvenient.  I have had to go back and re-do so many invites.  

        I hope there is a way to convert back. 

        J
        Newcomer
        jesseo
        Newcomer
        August 18, 2023

        This continues to happen to me. At this point I don't actually want to use Zoom or the Zoom plug in because it causes so much extra work. The only way to completely avoid it is to set up a separate invite and cancel the first one so everyone gets a new invite to accept every single time you have to change any little detail in the timing or text in the agenda/attachments. 

          J
          Newcomer
          jayhola
          Newcomer
          June 11, 2025

          This just happened to me. I added two new people to a meeting and then I got this notification that Zoom was going to overwrite my description without any way to stop it. Now I have to re-do it. Lame.

          Since it seems to be difficult to replicate (haven't tried), one possibility is cybersecurity. Always my first suspect. Sometimes my connection to Zoom looks fine, but if I want to do something I have to go through the two-factor authentication. Maybe if that's not done this happens -- I wasn't asked to sign in when I updated my meeting.

          C
          Newcomer
          chuck20824
          Newcomer
          September 25, 2025

          Same thing just happened to me.      I tried to edit the outlook invite a second time to add the agenda back in....and it did the same thing.    Now I have 60+ people annoyed with me....and a meeting on Monday with no agenda on the calendar invite.

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