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Dmitriy33
Newcomer
October 20, 2023
Question

The camera stopped working

  • October 20, 2023
  • 1 reply
  • 1 view

The Logitech c920 pro camera stopped working. There is a video in the standard application. The camera has been granted permissions. Zoom is the latest version. The driver was updating the camera. What should I do? The camera may have stopped working after the Windows update. What to do?

1 reply

bstrelko
Community Champion | Customer
bstrelko
Community Champion | Customer
October 20, 2023

Have you:

1.) Rebooted

2.) Connected the camera to a different USB port

3.) Removed the camera from Device Manager and then refreshed to add it back

4.) Disabled/enabled the camera in Device Manager

5.) Ensured any other applications that have access to the cam's video feed (including Logitech's utility) are closed before launching Zoom, as not to 'hog' the camera?

 

 

Please let us know.

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