The audio isn't working on Zoom and the background is not working please help me now

[dmclaurin]

email me  once you lokcate the answes to ***********  the audio didn't work the must button would not unmute and the mic didn't work the speaker worked and the background images didn't work.  Zoom is complicated version is not good

[Bri]

Hi @dmclaurin, what version of Zoom are you using and what device are you on?