The Schedule window does not appear for Zoom 5.12.2 on Windows 10 ver 21H2 | Community
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J
Newcomer
JunCosta
Newcomer
October 11, 2022
Question

The Schedule window does not appear for Zoom 5.12.2 on Windows 10 ver 21H2

  • October 11, 2022
  • 1 reply
  • 0 views

Dear All,

 

I just installed Zoom 5.12.2, 

After signing in and wanting to make a schedule, this page doesn't appear, meaning it only appears white (as the picture I attached).

To note, my PC uses Windows 10 64bit version 21H2.

Please help...

    1 reply

    ZoomTestKitchen
    Specialist
    ZoomTestKitchen
    Specialist
    October 13, 2022

    I'm running the same Zoom version on the same Windows 10 64bit 22 OS. I can't say that I'm experiencing this issue, just tested it, again.

    If I was, I would reboot my system, if not fixed, then I'd uninstall and reinstall Zoom again. If that doesn't work then I'd run a Clean Uninstall. You can find that tool here. 

    https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-the-Zoom-application

     

    Just realize that this tool will remove your plug-ins and preferences, as well.


    If you find this information helpful, please click on "Accept as Solution".

    If you have further questions, please reply, we're happy to help.

    J
    Newcomer
    JunCostaAuthor
    Newcomer
    October 17, 2022

    Dear Jeff,

     

    I've done as suggested, but the result is still the same, on the meeting schedule page only blank white appears. There is an additional note, I also tried the same version of zoom and the same version of windows on another PC, there really was no problem.

    I found this problem on 2 types of PC, namely HP 800 G1 and HP Z2-G8 Workstation.

    Meanwhile, to make a schedule, I do it via the zoom portal.

     

    Thank you Mr. Jeff for the direction.

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