The Schedule window does not appear for Zoom 5.12.2 on Windows 10 ver 21H2

[JunCosta]

Dear All,

I just installed Zoom 5.12.2, 

After signing in and wanting to make a schedule, this page doesn't appear, meaning it only appears white (as the picture I attached).

To note, my PC uses Windows 10 64bit version 21H2.

Please help...

[ZoomTestKitchen]

I'm running the same Zoom version on the same Windows 10 64bit 22 OS. I can't say that I'm experiencing this issue, just tested it, again.

If I was, I would reboot my system, if not fixed, then I'd uninstall and reinstall Zoom again. If that doesn't work then I'd run a Clean Uninstall. You can find that tool here. 

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-the-Zoom-application

Just realize that this tool will remove your plug-ins and preferences, as well.

If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

[JunCosta]

Dear Jeff,

I've done as suggested, but the result is still the same, on the meeting schedule page only blank white appears. There is an additional note, I also tried the same version of zoom and the same version of windows on another PC, there really was no problem.

I found this problem on 2 types of PC, namely HP 800 G1 and HP Z2-G8 Workstation.

Meanwhile, to make a schedule, I do it via the zoom portal.

Thank you Mr. Jeff for the direction.