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Teams Room struggles once it joins a Zoom meeting

Chris1234
Newcomer
Newcomer

Hello

 

When we join a zoom meeting using our teams room, the call struggles once our camera starts. audio is delayed and buffered. The far end video freezes.

 

After turning off our camera, the call is normal, we can see and hear the far end in real time. How ever they can not see us

 

Any help is appreciated

 

thanks

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