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Take headphone off(Sony XM5) will auto disconect audio.

CoryCai
Newcomer
Newcomer

I face an issue when using my Sony XM5 headphones during meetings, whenever I take headphones off to do something else, the meeting audio always automatically disconnects. I have to restart my headphones to reconnect to the audio.

 

I checked my headphone settings and turned off the 'Auto Pause When Take Headphones Off' feature. I haven't encountered this issue when using any other apps on my phone or computer to play music, it only happens when using Zoom.

1 REPLY 1

AmandaR1
Newcomer
Newcomer

This happens to me too. I've also had calls where the speaker had to mute for a few minutes and when they came back the headphones had stopped sending audio until I restarted them. I've had this issue on microsoft teams as well so it might have to do with calls in general