Take headphone off(Sony XM5) will auto disconect audio. | Community
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CoryCai
Newcomer
September 26, 2024
Question

Take headphone off(Sony XM5) will auto disconect audio.

  • September 26, 2024
  • 1 reply
  • 2 views

I face an issue when using my Sony XM5 headphones during meetings, whenever I take headphones off to do something else, the meeting audio always automatically disconnects. I have to restart my headphones to reconnect to the audio.

 

I checked my headphone settings and turned off the 'Auto Pause When Take Headphones Off' feature. I haven't encountered this issue when using any other apps on my phone or computer to play music, it only happens when using Zoom.

1 reply

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AmandaR1
Newcomer
June 18, 2025

This happens to me too. I've also had calls where the speaker had to mute for a few minutes and when they came back the headphones had stopped sending audio until I restarted them. I've had this issue on microsoft teams as well so it might have to do with calls in general

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