cancel
Showing results for 
Search instead for 
Did you mean: 

Switching from Speaker Mode When Recording Multiple Participants

EmuODoom
Newcomer
Newcomer

I recorded a virtual play using Zoom, and didn't realize until after that it was only recording the person speaking at that moment. Since the whole thing was recorded, is it possible there is a way to switch it to the "everyone" version of it so both actors are consistently visible, or is it too late for that? And how do i prevent this in the future? 

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

If you used cloud-recording, your setting might have been configured to record gallery view in addition to active speaker view - you can look into this when navigating to 'Recordings' at zoom.us whilst logged in. More info here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314#h_01H1A5C6KPWCW0E00398CZ8N...

 

Unfortunately, it's a bit too late if you recorded locally ("computer recording"). Local recordings will follow the live layout view of whoever is recording, so if you want gallery view, you should set your computer for gallery view when starting a local recording. More info here: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062314