Switch option between laptop to mobile and vice versa

[EK7]

Earlier I had a switch option on my account where in i cud switch from my laptop to mobile and vice versa during a current meeting.. that option disappeared after i upgraded my device.. how can i restore it back

[Eliot]

hi ek7,

please make sure that you have the latest version of the clients and apps installed on your devices.  please also observe the limitations and follow the instructions in the support article.

Transferring meetings between devices – Zoom Support

thanks,  eliot

[izaankml]

Am also having the issue of missing the switch button, whereas I had it in the past. Apps on mobile and desktop are up to date, not sure what's different

[mcgm]

The option to switch devices between computer to mobile has also disappeared for me. I have the most up to date versions of the available software on my devices. 

[alexunipd]

I also have the same problem.

[Eliot]

hi izaankml,

please verify that account management->account settings->meeting tab->in meeting (basic)->allow users to transfer meetings between devices toggle is enabled.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0062024

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

thanks,  eliot