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Newcomer
November 9, 2021
Question

Sustained Tone for Bell

  • November 9, 2021
  • 15 replies
  • 1 view

Hi, 

I hope someone can help with this. We are a meditation group which opens and closes a session by having the leader ring a bell. The bell reverberates for a while- that is it produces a sustained ringing tone after the leader strikes it. However, this does not come across on the Zoom audio- there is a very brief sound when the bell is struck, but no one can hear the sustained ring.

Is this a known phenomenon? Is there any setting I can change?

Thank you.

    15 replies

    Bri
    Community Manager
    Community Manager
    November 9, 2021

    Hi @GreaterHartford! Welcome to the Zoom Community, and thanks for posting this question. Do you know which option is selected for Suppress background noise

     

    https://support.zoom.us/hc/en-us/articles/360046244692-Suppressing-background-noise-for-videos

    Newcomer
    November 11, 2021

    I am not sure if my previous reply came through...I have this same problem and the option selected for Suppress Background Noise is "medium" -- things like the fan are suppressed.

    Newcomer
    November 19, 2021

    I too would like a sustained bell sound for meditation beginnings and endings.  Nothing changed when adjusting the Suppress Background Noise levels to High medium low and when I tried to share screen with an online bell sound that didn't work either. any suggestions would be helpful.

    Thank you kindly,

    Carey1

    Newcomer
    January 12, 2022

    I have the same problem with a meditation bell.  I don't see any solutions here.  Did anyone figure it out?

    Newcomer
    January 12, 2022

    Can someone from Zoom help us out with this? Searching online, I have not been able to find a resolution. Thanks!

    Newcomer
    January 12, 2022

    Jenna2, I posted a reply, but I messed up where my reply landed.  (Figuring out how to post these replies.)  It's under Bri's post.

     

     

    Newcomer
    February 11, 2022

    @GreaterHartford , @Jenna_ , @JudyinNH , @Carey1 , I followed the link to the page Bri posted, and it describes lowering the background noise filter, or eliminating it altogether. If I read @Carey1 's post right, she's already tried lowering it, and it still muted her bell. So, to turn this background noise reduction feature off entirely,  you want to Enable Original Audio  in your advanced audio settings.

     

    If enabling original audio, you'll probably want to take care to eliminate excess noise sources.  I'm thinking of nearby heating and AC sounds and vibrations, and your computer's fan, because these will be picked up by a fully enabled audio. The easiest way to reduce and often eliminate your computer fan turning on is simply to reboot before joining the meeting, and of course keep it off of insulating surfaces like a couch or lap, better to have it on a hard surface. Alternatively, you can mute yourself  during meditation, between bells, though it's likely that the act of unmuting will be picked up and possibly create a jarring sound before the bell.  

     

    If any of you try the original audio setting,  please  let us know what worked for you! I'm on this thread with the same question but don't want to change my settings quite yet.

     

    ~Amy

     

    Newcomer
    March 6, 2022

    Hi everybody, maybe I am writing a non sense but could it be that the feature we are talking bout should be applied by all the users participating in the meditation session and not just by the bell ringer?

    Newcomer
    March 8, 2022

    Hello friends,     Our meditation group has been having the exact same problem.  However, I attended another group and their bell was lovely.    Here is what they do, and it worked for me.    When you are in the meeting, click on the arrow  by the mute button for the audio

    settings.    Scroll down and you will see Original Sound.     Click this.    This will give you an option to have original sound when you are in a meeting.    It will appear in the upper left corner of your screen when you get the options to come on.     Click it to on (this will cancel the background noise canceling function)  and hopefully your bell will ring properly.   Mine does.    There may be more subtleties to the settings that will help, but I plan to play with this.   

    Newcomer
    March 9, 2022

    Thank you RiverHamill.  This is simple and easy!  And easy to turn off again when not needed.  I'm so grateful.  

     

    Newcomer
    March 12, 2022

    MORE observations:

    After invoking the "Original Sound" it shows in a little box at the top right of screen in a meeting.  But I found that it is by default "ON" and defaults back to on in each meeting I join (and even defaulted back a second time when I joined a breakout group).  When "Original Sound" is ON (which is the setting you need for meditation bell) it causes feedback when anyone else is talking.  So I need to keep turning it off (and sometimes forget).  So I've gone to my settings and unchecked it. 

    When I first invoked Original Sound, it worked as RiverHamill described: I found it  by clicking on the carrot next to mute button.  But now that I've removed it, I have to click on Audio Settings in that list,  Then I can see this:

    Check the box for "Show in-meeting option to enable "Original Sound".

    I hope zoom will someday make this more friendly.

    Newcomer
    March 17, 2022

    Hello Judy,    Yes, I have this trouble of an echo when Original sound is on.    So what I do is just turn it on for the bell and then turn it right off.   It does have an option after turning on Original sound in the settings to cancel echo (or something like that) - so I am going to try that.   

    Newcomer
    December 9, 2022

    Hi. same issue. settings I can find. audio settings as such, I can't (Windows 10). doing a "search" for audio, audio settings, or advanced audio settings does not produce results.  perhaps the latest version of Zoom software is configured differently. Frustrated... (and no "audio tab")

    thanks for anything

    Newcomer
    December 9, 2022

    Regarding the echo,  @riverhamill1 and @JudyinNH  have you tried wearing headphones so the mic isn’t picking up the speaker? Seems simpler than changing settings constantly.  

    @CGeeroms if you’ve not already,  refer to my post above which has links with instructions on Zoom’s website for how to “enable original audio”. It’s a setting musicians use. The links still go to Zoom’s user support area, so it seems they would be kept current. If not, try searching for that expression on their website. Hope that helps. 

    Newcomer
    December 13, 2022

    Hi all: I found a solution! and it's not under your profile settings, as suggested by a "Zoom pro" help thingy.

    (I have a Windows 10 Home Desktop PC so don't know if this would apply to Macs)

     

    In brief: go into an actual zoom meeting (even just a personal room with just yourself); then go over to the "Mute" icon on the lower left of the zoom screen; then click the "upper arrow"/carrot symbol within/inside the Mute icon, click that and select "audio settings" from the list of options (bottom of list); audio settings menu then appears, then select Audio Profile, and select "Zoom optimized audio" and, under "Background noise suppression", choose "Low" or "Medium", then experiment from there! I tested it with a friend, and it DID WORK!!!!;

    If it works for you when all else has not, let me know. good luck!

     

    (I don't know if I need to do this for every meeting or not, but will soon find out!)

     

    (So odd that you can't find this menu under your profile settings in either basic of advanced!!!)

     

     

     

    Newcomer
    December 16, 2022

    I'm so glad this works for you CGeeroms! Your solution was one of the things that I originally tried, and weirdly it did NOT work for me. That's what led me to this forum. But I'm so happy we're all finding a solution that works for us 🙂 

    Newcomer
    January 13, 2023

    I found this Video helpful. I share the screen for music so have been using original sound for a long time. But I play the bell

    from my iPhone, Insight Timer app, and just this week, people could't hear it. Perhaps original sound was enabled but not actually turned to ON. I use Apple headphones which he covers at around the 9:27 mark.https://www.youtube.com/watch?v=0tcU-Vyi2eg

    One point he makes is that if you are using an iPad for your meeting, it's harder to know whether Original Sound is on or off. It won't show up on the screen. He also says it's necessary to click the "more"  or kebab menu to find original sound settings on the iPad. I haven't checked this out yet as I normally use my computer for Zoom but we are now having hybrid meetings and my iPad works better for them.