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Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Support

Fontini
Newcomer
Newcomer

‎2023-02-07 11:07 AM

Hi, does anyone ever answer the phone?  Is there any humans at Zoom or is the whole thing virtual!!!!! Someone pick up the phone and talk to a human pleaseeeeeeeeeeeeeee!

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3 REPLIES 3

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-02-07 12:14 PM

Hey @Fontini welcome to the community! How can I help? Have you created a ticket with our internal support team? If so, I can try to help flag this to our team, otherwise, we can try to troubleshoot any issue you have here! 

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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Lauren6
Newcomer
Newcomer

‎2023-05-08 06:16 PM

I need to speak to someone.  I paid $149 and I can't download the zoom

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RN
Community Moderator | Employee
Community Moderator | Employee
In response to Lauren6

‎2023-05-09 06:54 AM

Hey @Lauren6 suggest looking into the knowledge base article on Downloading the Zoom desktop client and mobile app. Or, are you prompt errors when attempting to download Zoom from https://zoom.us/download? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes