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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I bought a subscription but my account is still basic! The money was taken. What should I do?

3 REPLIES 3

Hi @Stepan1999 , have you assigned your license? If not, the steps are outlined here: https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-Zoom-licenses

Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Thanks, but if I open users, I don't see anything. There is just a field that says I should chage my basic. There are no users and no function "edit"

Hi,

Are you in the Admin > Users section ?

Screen Shot 2023-05-10 at 4.25.37 PM.png

Perhaps share a screenshot of what you see?

Regards