Students cannot hear video audio

[KirstyK]

My students cannot seem to hear the video audio when I screenshare. They can hear me speak fine but as soon as I play a video, they cannot hear it. I use the speaker in my computer. Please help me fix this!! 🙏 

[Eliot]

hi kirstyk,

please see support article

Sharing your screen or desktop on Zoom – Zoom Support

thanks,  eliot