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Students cannot hear video audio

KirstyK
Newcomer
Newcomer

My students cannot seem to hear the video audio when I screenshare. They can hear me speak fine but as soon as I play a video, they cannot hear it. I use the speaker in my computer. Please help me fix this!! 🙏 

1 REPLY 1

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

hi kirstyk,

 

please see support article

Sharing your screen or desktop on Zoom – Zoom Support

 

thanks,  eliot