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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Storage for Pro Account Exceeded

deleodu
Newcomer
Newcomer

How can I download recorded video? I have a 1GB Pro Plan. I cannot afford $40/month just to download my last recording that is 2.72GB. Is it possible that I have a one chance opportunity to download now without needing to upgrade? Thank you.

1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @deleodu! Thank you so much for your patience. For more information on downloading cloud recordings, please check out this article here


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?