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Storage for Pro Account Exceeded

deleodu
Newcomer
Newcomer

‎2021-08-28 01:14 AM

How can I download recorded video? I have a 1GB Pro Plan. I cannot afford $40/month just to download my last recording that is 2.72GB. Is it possible that I have a one chance opportunity to download now without needing to upgrade? Thank you.

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-01 11:57 AM

Hi @deleodu! Thank you so much for your patience. For more information on downloading cloud recordings, please check out this article here. 


Bri
Zoom Community Team
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