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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Storage for Pro Account Exceeded

deleodu
Newcomer
Newcomer

‎2021-08-28 01:14 AM

How can I download recorded video? I have a 1GB Pro Plan. I cannot afford $40/month just to download my last recording that is 2.72GB. Is it possible that I have a one chance opportunity to download now without needing to upgrade? Thank you.

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1 REPLY 1

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-10-01 11:57 AM

Hi @deleodu! Thank you so much for your patience. For more information on downloading cloud recordings, please check out this article here. 


Bri
Zoom Community Team
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