cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Starlink and Zoom - US trying to get to a Canadian zoom meeting

kathrynh
Newcomer
Newcomer

‎2022-11-06 07:02 AM - last edited on ‎2023-05-31 07:49 AM by Community Moderator | Employee

I have a Starlink participant in the US trying to access my Canadian meeting.   She is getting the error 1142 Brazil error code saying she is blocked.   I allowed Brazil as a country and that didn't work. She is still blocked.   I have starlink customers in Canada getting in just fine.

Topics:
0 Likes
2 REPLIES 2

k6ncx
Explorer
Explorer

‎2023-01-13 04:43 PM

I can't shed any light on the situation you have, but I use Starlink in the US and I haven't had any trouble joining meetings based in other countries.

RN
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-31 07:54 AM

Hi @kathrynh seems to be a reddit feed around Starlink and Zoom, https://www.reddit.com/r/Starlink/comments/12et5x6/zoom_appears_to_be_blocked/ let me know if any of the suggested in the thread helps! 

 

Some of the suggested seemed to work from the thread: 

DNS error - Starlink DNS servers. You can configure alternative DNS servers in the Starlink app settings and use for example 1.1.1.1 and 8.8.8.8 and see if that helps.

 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!