Speaker window goes dark when speaker is talking. | Community
Skip to main content
Roger_Blair
Newcomer
Newcomer
December 29, 2023
Solved

Speaker window goes dark when speaker is talking.

  • December 29, 2023
  • 11 replies
  • 0 views

I'm running the current version of Zoom on a Windows 10 laptop. When I'm in a meeting, the speaker's window goes black while he/she is speaking and the yellow line surrounds the window. In Speaker view, the speaker's thumbnail appears, but the main window is dark. I've uninstalled and reinstalled Zoom, but the same thing happens. How can I fix this?

 

 

 

 

Best answer by rn-zm

Hi @Roger_Blair welcome to the community! Are you still having this issue as of today? You referred to the internet that you're currently connected to that maybe degrading your meeting performance. Have you tried other networks recently to see if your meeting experience has changed? 

 

 

 

Otherwise, you could attempt to disable these video settings that maybe utilizing more hardware from your device when receiving video. 

 

11 replies

Newcomer
January 3, 2024

Same, started happening in late December. 

 

Newcomer
January 4, 2024

Uninstall that version and goto ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update of December is the problem

Newcomer
January 3, 2024

J’ai le même problème ! J’ai désinstallé et réinstallé zoom sans succès !

Newcomer
January 3, 2024

I am having the same issue with my MS Surface Pro 8. Is there a resolution? It is quite annoying. 

 

Thank you, 

 

Mike

Newcomer
January 3, 2024

J’ai désinstallé la dernière version pour la remplacer par une version antérieure, apparemment cela résout le problème. Allez à ; Anciennes versions de Zoom Cloud Meetings (Windows) | Uptodown

Newcomer
January 3, 2024

Me too, any solutions?

Newcomer
January 4, 2024

Uninstall that version and goto ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update in December is the problem.

Newcomer
January 4, 2024

I have been experiencing the same. Most recent update is installed.  Not finding  any solutions on Zoom support page.  UGH!!!

Newcomer
January 4, 2024

Uninstall that version and goto ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update of December is the problem.

Newcomer
January 4, 2024

Having the same issues, just started over the past week, very annoying!!

 

Newcomer
January 4, 2024

Uninstall that version and goto ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update of December is the problem!

Newcomer
January 4, 2024

Uninstall that version and goto ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update of December is the problem.

Newcomer
January 4, 2024

Thanks. I rolled back to Version: 5.16.10 (26186), and that solved the issue. Hopefully, a corrected version will be released soon. Thanks again!

 

Newcomer
January 5, 2024

Can we get an update from Zoom?  Is there a fix yet?  What are the versions that do not work?  

Newcomer
January 5, 2024

Uninstall that version and go to ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update of December is the problem.

Newcomer
January 5, 2024

Video problem ?

Uninstall that version and go to ; https://zoom-us-zoom.en.uptodown.com/windows/versions and install an older version. The update of December is the problem