Sound setting changes- doing hybrid church service with Church audio system as audio input. | Community
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Newcomer
October 25, 2021
Question

Sound setting changes- doing hybrid church service with Church audio system as audio input.

  • October 25, 2021
  • 1 reply
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Doing hybrid church service with church audio system as audio input to Zoom.  When we return from  hymn (using input from electronic organ and one microphone)  seems like sound level from pulpit mic is reduced dramatically.  Any ideas on what we should do differently? 

    1 reply

    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 25, 2021

    Hi @Gustafson15 

     

    Are you mixing and switching these inputs externally in Zoom, and then using a single input into Zoom - or are you switching between inputs actually in Zoom?

     

    Do you have Automatically Adjust Microphone Volume enabled in your Zoom Audio Settings?

     

    And are you using "Original Sound" in Zoom?

    Newcomer
    October 25, 2021

    Thanks for quick response

     
    We are mixing and switching with a QuPac sound system that then has USB to host computer for Zoom.
     
    Yes we have automatic Adjust Mic volume enabled
     
    No we are not using Original Sound in Zoom option.
     
    We have three computers feeding cameras into a Zoom meeting.  During the service all but the one connected to the church sound system for Zoom input are muted mic and sound.  We have one computer that the sound system operator uses to monitor what the Zoom participants are hearing (headphone) mic muted.   
     
    We are not sophisticated users, but trying hard.  Zoom has been great for our church.  Now that we are back in building we have about 25 in-person and 25 on-line most Sundays.
     
    I appreciate any guidance you can give us. 
    Rupert
    Community Champion | Customer
    Community Champion | Customer
    October 25, 2021

    Hi @Gustafson15 

     

    I would DISABLE Automatically Adjust Microphone Volume - and then set a manual level in Zoom. Try somewhere around the 60-70% range first. 

     

    I would then also ENABLE Music and Professional Audio in Sound Settings:

    Enable Show in-meeting Original Sound

    Enable High Fidelity Music Mode

    Disable Echo Cancellation

    Enable Stereo Audio

     

     

    And then *during your meeting* enable "Original Sound" (top-left) during your meeting.