cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Sound problems.

Batespaul
Newcomer
Newcomer

‎2022-04-04 02:52 PM

My audio has suddenly stopped working. Neithr  the  speaker  nor  the  microphone  are  working.My windows 10 device  managr  tells me both the speakers and the microphone are connected and working.  Any advice as to  what else  I might  try?

0 Likes
2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-04-11 09:01 AM

Hi @Batespaul! Is this problem still occurring? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
0 Likes

frankzhang
Community Champion | Employee
Community Champion | Employee

‎2022-04-13 03:28 AM

From the Zoom Application, kindly go to the bottom of the  “Audio Settings“ > Advanced. Set the “Signal processing by Windows audio device drivers” to “Off (Windows - Raw)”.  

 

Update the audio driver from the manufacturer's support site.

0 Likes