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Newcomer
Batespaul
Newcomer
April 4, 2022
Question

Sound problems.

  • April 4, 2022
  • 2 replies
  • 3 views

My audio has suddenly stopped working. Neithr  the  speaker  nor  the  microphone  are  working.My windows 10 device  managr  tells me both the speakers and the microphone are connected and working.  Any advice as to  what else  I might  try?

    2 replies

    Bri
    Community Manager
    Bri
    Community Manager
    April 11, 2022

    Hi @Batespaul! Is this problem still occurring? 

    F
    Community Champion | Employee
    frankzhang
    Community Champion | Employee
    April 13, 2022

    From the Zoom Application, kindly go to the bottom of the  “Audio Settings“ > Advanced. Set the “Signal processing by Windows audio device drivers” to “Off (Windows - Raw)”.  

     

    Update the audio driver from the manufacturer's support site.

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