Sound notification for meetings is enabled but no ...

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Hello!

We have an educator that has enabled "Sound notification when someone joins or leaves"; however, when learner join the meetings, the chime is not sounded.

Has anyone come across this one before? Here are some details:

Just switched to a new computer (had been working before on a different device)
Zoom Version: 5.14.8.16213
Chrome 113 on Windows 10
Uninstalled Zoom and re-installed latest version (5.14.8.16213)

Thanks for any help!

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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!