cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Sound issues only hearing voice not music

ZimmerZoomers
Participant
Participant

I run a Zoom Meeting for 12 seniors when I share a Youtube music video they hear the voice but not the music . This is a Zoom issue as the laptop works well in everything else.

I am searching for an answer?

Any help appreciated

p.s. So if I screen share and click allow audio. As I say the recipient only hears

the singers voice and not the music . I have never seen this issue before ???

0 REPLIES 0