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Sound is not shared through Screensharing anymore

Ace56265
Newcomer
Newcomer

‎2022-07-10 11:26 AM

I have used Zoom for years now between work and other accounts. I have never had trouble sharing sound and video during a meeting before, however, now I can share video fine but no sound comes through it. I have tried ALL possible setting changes, clean reinstall of Zoom, and recommendations within other threads. Why is this a problem all of the sudden. I have even tried my other Zoom account I ma an admin on.

2 REPLIES 2

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2022-07-14 01:44 PM

HI @Ace56265, and welcome to the community! Does this problem still occur when you select the option to "Share Sound"? https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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Ace56265
Newcomer
Newcomer
In response to Bri

‎2022-07-14 01:50 PM

@Bri wrote:

HI @Ace56265, and welcome to the community! Does this problem still occur when you select the option to "Share Sound"? https://support.zoom.us/hc/en-us/articles/201362643-Sharing-computer-sound-in-a-screen-share

Yes, and with all correct speakers and live chosen. All settings are the same as when it worked before.

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