Sound error when sharing screen in windows 11 | Community
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Newcomer
October 19, 2022
Question

Sound error when sharing screen in windows 11

  • October 19, 2022
  • 2 replies
  • 0 views

HP 15-e3000(4X377AV)
OS: Windows 11 Home 64bit: 22621.675
CPU: Ryzen 5 5625U with Radeon Graphics
Memory: 8GB Micron Technology 3200MHz


Screen sharing on Zoom
There is no problem with the browser version.
In the application, the shared sound is affected by the volume control of the laptop. please give me some solution

    2 replies

    Newcomer
    October 19, 2022

    Down by the clock, select the sound icon and ensure that the volume level is set to high. Also, right-click the sound icon and select Sound settings to ensure the specific output device you're using isn't muted. Double-check that the speakers or headphones are turned on and properly connected to the computer.

     

    Regards,
    James

    Newcomer
    October 21, 2022

    Downgrading to Windows 10 fixed it