Sound and screen sharing turned off with licensed user | Community
Skip to main content
M
Newcomer
mindclubonline2
Newcomer
September 1, 2022
Question

Sound and screen sharing turned off with licensed user

  • September 1, 2022
  • 1 reply
  • 0 views

Hi. I have a licensed account, the license is assigned to one and the only user and so far it worked fine. But today, 2 hours ago  this meeting had an issues with sound and screen sharing at exactly 40 minutes mark(~ 6:40 GMT) - both stopped working. 

    1 reply

    ZoomTestKitchen
    Specialist
    ZoomTestKitchen
    Specialist
    September 1, 2022

    I'm not saying that your particular issue is contained in the document that I'm referencing, but it might be possible, especially if your account is a sub-account of a licensed account. I would read carefully  to see if you feel that these changes that were made a Zoom in July might be the reason.

    https://support.zoom.us/hc/en-us/articles/5809097508109-Basic-user-meeting-duration-changes#:~:text=On%20July%2015%2C%202022%2C%20Zoom,users%20on%20all%20account%20types.


    Terms & ConditionsAccessibility statement
    Copyright © Zoom Communications, Inc. All rights reserved.