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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Sound and screen sharing turned off with licensed user

mindclubonline2
Newcomer
Newcomer

Hi. I have a licensed account, the license is assigned to one and the only user and so far it worked fine. But today, 2 hours ago  this meeting had an issues with sound and screen sharing at exactly 40 minutes mark(~ 6:40 GMT) - both stopped working. 

1 REPLY 1

I'm not saying that your particular issue is contained in the document that I'm referencing, but it might be possible, especially if your account is a sub-account of a licensed account. I would read carefully  to see if you feel that these changes that were made a Zoom in July might be the reason.

https://support.zoom.us/hc/en-us/articles/5809097508109-Basic-user-meeting-duration-changes#:~:text=....


Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen