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Single Track Download Error

MHB
Newcomer
Newcomer

Hello! I recently recorded a meeting with 3 speakers that was 1 hour 48 mins long. I got the video, the combined audio, and two of the speakers' audio in perfect condition, but one single speaker's audio downloaded at 3 hours 37 mins long and hugely distorted. Is there a way to retrieve this one track and redownload? 

 

Thanks!

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi, @MHBI am sorry I missed this! Are you still having issues with this? If so, please let me know and I will do my best to provide assistance.

 

 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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