Sign in screen not showing | Community
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Newcomer
February 3, 2022
Solved

Sign in screen not showing

  • February 3, 2022
  • 1 reply
  • 0 views

when i go into the zoom app and press sign in the screen is blank and it only gives me the option to switch to default or government users

    Best answer by rn-zm

    Hey @valantino, mind capturing a screenshot of what you're seeing? Could you try uninstalling and reinstalling the Zoom desktop client to see if that fixes the issue? To uninstall please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to zoom.us/download, let me know if you're able to sign in afterward 🙂

    1 reply

    rn-zmAnswer
    Community Manager
    February 3, 2022

    Hey @valantino, mind capturing a screenshot of what you're seeing? Could you try uninstalling and reinstalling the Zoom desktop client to see if that fixes the issue? To uninstall please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to zoom.us/download, let me know if you're able to sign in afterward 🙂

    valantinoAuthor
    Newcomer
    February 3, 2022

    This is what happens. It wont let me uninstall it