Show a custom disclaimer when starting or joining a meeting

There might be a temporary glitch or a misunderstanding regarding access levels in Zoom. Here's how to troubleshoot the issue of the "Show a custom disclaimer" option being grayed out:

1. Check Your Role: Double-confirm that you're logged in to the Zoom web portal with your account that has full IT Admin privileges.

2. Account Type: Ensure your Zoom account belongs to a paid plan that allows managing custom disclaimers. This feature is typically available in Business, Pro, Enterprise, or Education plans. You can check your plan details in the Account Management section of the web portal.

3. Clear Cache: Sometimes, cached data can cause display issues. Try clearing your browser's cache and cookies, then log back in to the Zoom web portal and see if the disclaimer option becomes accessible.

4. Contact Zoom Support: If the issue persists after trying these steps, reach out to Zoom support. They can investigate further to determine the cause of the grayed-out option and provide specific guidance based on your account configuration.