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Sharing ipad via cable results in buzzing noise every 30 seconds

Forum|Forum|4 years ago
August 23, 2021
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I recently upgraded to a 5th generation iPad Pro. When I have my iPad Pro connected to my MacBook Pro and during a Zoom meeting if I select share ipad via cable, there is a loud buzzing noise that happens every 30 seconds that all participants can hear. If I remove the cable and choose share ipad via airplay, there is no buzzing sound.

This behavior is something new with the 5th generation iPad. If I connect my 3rd generation iPad Pro (same configuration, IOS version, and apps as the 5th generation) and choose share iPad via cable, there is no buzzing sound.

I have the lastest IOS versions on my MacBook Pro and iPad Pro and the latest version of Zoom.

Is anyone else having this problem? I have contacted Apple support several times and after trying many things, they say contact Zoom of course. I have an appointment at the Apple genius bar later today to have the look at it.

Best answer by CarlaA

Hi everyone, until a Mac software update is released to fix this issue, I would suggest one of these two options that some have shared in this thread 🙂

Share the iPad via airplay.
Join the iPad to the meeting using the Zoom iOS client and share directly from the iPad.

Carla,
Zoom Community Team

Show previous replies

L

lengold

Newcomer

I also today upgraded an old (non-M1/M2) iPad to 16.1.1 and no buzzing. But I think the issue might have been related to M1/M2 iPads only. So, no wiser really. Was anybody having this issue with non M1/M2 iPads? Thanks

H

Hikerpa

Newcomer

I’m using the 2021 M1 iPad updated to iPadOS 16.1.1 and the buzzing is still there.

J

JMLProf

Newcomer

It appeared for me with the ipados 16 update on my M1 iPad Pro. It was fine on my iPad with 15.7 (and now 15.7.1) when connected to my MacBook Pro M1 chip running Monterey.

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Hikerpa

Newcomer

Me too JMLProf!

H

Hikerpa

Newcomer

Updated my iMac to Ventura 13.0.1, iPadOS 16.1.1 and the issue remains. I do believe this is an M1 iPad issue not sure about the M2 iPad. I sure hope Apple gets it fixed soon. I can mute the iPad on Ecamm, does anyone know if there’s a way to mute the iPad in Zoom?? Thanks.

J

JMLProf

Newcomer

I tried muting the iPad in multiple ways (input and output, in Zoom and system-wide with hardware and software)). All it did was give me an audio echo, which was bizarre, and didn't solve the problem. The buzz was not coming from the iPad microphone or speakers, but from the speakers I have connected to my laptop.

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Hikerpa

Newcomer

Mine is absolutely the iPad! In any other programs I can detach the audio from the iPad recording and delete it.

J

JMLProf

Newcomer

Here's the thread on the Apple iPad forum: https://discussions.apple.com/thread/254327379?answerId=258171700022#258171700022

Note that one person said it is based on the USB-C port change from Lightning, and not the M1/M2 chipsets.

CarlaAAnswer

Community Manager

Hi everyone, until a Mac software update is released to fix this issue, I would suggest one of these two options that some have shared in this thread 🙂

Share the iPad via airplay.
Join the iPad to the meeting using the Zoom iOS client and share directly from the iPad.

Carla,
Zoom Community Team

D

domgross

Newcomer

This is not a solution for those of us that cannot use airplay or need to switch between sharing the Mac desktop and iPad screen. This problem makes zoom unusable for one of my main use cases. What is the timeline for fixing this problem?

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Hikerpa

Newcomer

This is on Apple not Zoom. It happens in other software not just Zoom. Hopefully Apple fixes it in an update soon.

B

Babelux

Newcomer

So after more than one year of this bug, absolutely nothing change. So annoying. I have to do a presentation and share the screen of my IPad with a stable option, no wireless possible, and I can't. We send Artemis to the moon but it is impossible to connect properly an iPad and Zoom 🤣🤣🤣

N

Neanderthal

Newcomer

Hi. Untick Airplay receiver. Connect Ipad to mac with cable. Select share screen Ipad via Airplay. On Ipad select Zoom screen mirror not mac. It takes 15 seconds to connect. should work with or without cable

B

Babelux

Newcomer

Wow! amazing it works 🎉🎉🎉

Thank you very much, you just saved me from a difficult situation, I have a professional presentation on Thursday and I didn't know what to do 🥳 , Apple couldn't give me answers, so thank you !!!!

Thank you for your responsiveness, it's fabulous!

D

Doleo

Newcomer

Just want to add here that in December 2022, there are still users reporting this problem.

It's not a Zoom issue, I actually came here to this forum because I was searching for answers regarding OBS. I've also tried using Wirecast and MimoLive, as well as OBS, and they all have exactly the same problem.

I think it's fairly safe to say that the problem lies with apple's software, but they're not acknowledging the problem, and probably won't do anything about it.

I suppose they're just assuming that the number of people who are even aware of this poorly documented software function is so low, they might as well not bother thinking about it.

H

Hikerpa

Newcomer

They fixed it in iOS 15. Hopefully they fix it again. I wish they would quit breaking it!

A

Alexain

Newcomer

Apple released today iPadOS 16.2 and seems to be resolved. I recorded a test mini-screencast with screenflow of about 2 min, and no buzz here. Finally!