Sharing content- Crash issue- "Zoom closed unexpectedly"

[AV_support_tech]

I know this issue is a little old, but has anyone had this issue lately?

During Zoom meeting my Zoom app keeps crashing and gives me a message saying  "Zoom quit unexpectedly."  I already updated the Zoom app, and changed the settings in Video Rendering Method to "Direct3D9." but for some reason it keeps happening.

[Ray_Harwood · Accepted solution]

Hey, @AV_support_tech,

Without much to go on, it's hard to say.  But you might take a look at some of these articles -- some of which are also very old, but could hold the key to understanding what happened in your case.

https://community.zoom.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q...  

If you have any more details about what you were doing on multiple occasions when this happens, we might be able to be more helpful.