Serious security problem | Community
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Newcomer
March 19, 2023
Question

Serious security problem

  • March 19, 2023
  • 1 reply
  • 0 views

Hello. I´m triying to contact ZOOM support but their answers are like they don't read half the message.  (sorry my english if I make mistakes)

 

 I use ZOOM meetings in my job and I make some private session in wich I want to alloy only resgistered people. But I have discovered that NOT registered people can access to that meetings with the ID and the access code, and it worse, ZOOM knew about that problem!!

Why didn´t ZOOM warn the users?!! 

 

So I set a recurring meeting with registration. People register and zoom sends an email with the link, the ID and the code. And if the registered people share the ID and the access code to other non registered people, those people can access to the meeting whitout registration. 


What can I do to fix that? I mean, I only want to allow my meetings the registered people. No matter how they accees to the meeteing

 

Thank you

 

best regards

    1 reply

    Librarycat
    Community Champion | Customer
    Community Champion | Customer
    March 19, 2023

    The problem is your registrants sharing the meeting ID and password. Not Zoom. There is also a setting that allows only authenticated user to join: https://support.zoom.us/hc/en-us/articles/4406604615693-Requiring-authentication-to-join-a-meeting-webinar

    Community Champion | Employee
    March 20, 2023

    Hi @Albert83 

     

    You can also trying meetings with registration. Also, enable waiting room so only people you allow to join the meeting can enter.

     

    Hello @Albert83 

     

    https://support.zoom.us/hc/en-us/articles/211579443-Scheduling-and-customizing-a-meeting-with-registration

     

    waiting room:

     

    https://support.zoom.us/hc/en-us/articles/4905283822733-Enabling-and-customizing-the-Waiting-Room

     

    Lastly, once you have the required number of attendees, you can lock the meeting:

     

    https://support.zoom.us/hc/en-us/articles/360041848151-In-meeting-security-options

     

    Hope that helps