Sent a Zoom invite and lawyer says he didn't get it. | Community
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L
Newcomer
Lily33
Newcomer
September 16, 2021
Question

Sent a Zoom invite and lawyer says he didn't get it.

  • September 16, 2021
  • 1 reply
  • 1 view

I sent out my Zoom invites to lawyers.  One lawyer claims he never got it. I also sent it to his secretary. She said she never got it. It didn't get bounced back to me as undeliverable. It appeared they all went through. What could be the problem?  How can I make sure all those invited to the Zoom meeting got their invite?

    1 reply

    Bort
    Employee
    Bort
    Employee
    September 16, 2021

    How did you send the invite? Through your email account? Through Zoom Chat? 

    L
    Newcomer
    Lily33Author
    Newcomer
    September 17, 2021

    I sent them through my email account

    Bort
    Employee
    Bort
    Employee
    September 17, 2021

    I would double-check your Sent folder to ensure the message included those recipients. On their end, they should check their Spam folder, just to be sure.

     

    Beyond that, you would need to seek assistance from your IT team, as Zoom does not have access or control over your email account. 

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