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Newcomer
March 1, 2024
Solved

Sending Invite via Outlook

  • March 1, 2024
  • 4 replies
  • 1 view

Hi!

First time posting -

I have forever always sent the Zoom invite I created via Outlook.  I just went to send an invite and clicked on ALWAYS send the invite via the NEW Outlook.  I do not want to do this, it was clicked in error.  How do I undo this?

Thank you!

Best answer by CarlaA

Thank you for getting back to me!

 

Try this:

On a Windows machine, navigate to default apps, search for .ics, change it to legacy Outlook.

 

Let me know if that works!

4 replies

Newcomer
March 1, 2024

Would love an answer to this question as well.

 

CarlaA
Community Manager
Community Manager
March 8, 2024

Hi @Burlington_74 thank you for posting to the Zoom Community for the first time! 

 

Do you currently schedule through the client with Outlook set as the calendar service?

Newcomer
March 8, 2024

Hi CarlaA!

I think what you're asking ... when I set up a meeting with a client, I like to send the invite out via the "Add to- Outlook Calendar" option only.  This provides them with the invite and puts it directly into my and their calendars- very easy and efficient.  With the NEW Outlook it does not do this and I cannot figure out how to proceed. 

Thank you! 

CarlaA
Community Manager
CarlaAAnswer
Community Manager
March 11, 2024

Thank you for getting back to me!

 

Try this:

On a Windows machine, navigate to default apps, search for .ics, change it to legacy Outlook.

 

Let me know if that works!

Newcomer
March 11, 2024

Carla!  You did it!  Thank you very much, it worked!  Much appreciated!

 

Newcomer
June 1, 2024

I have a similar problem, my Zoom invite appears, I enter the email addresses press send and it seems to go but then vanishes and nobody receives it. I've sent to my other personal email address  to test and  don't receive  it. No sending failed message either so assume Zoom is still linkning to the old Outlook. In Microsoft Apps only New Outlook shows up now. How can i link New Outlook to Zoom?